OUR HQs

Visit us in Flensburg

Trientec GmbH
Mürwiker Strasse 59
24943 Flensburg

We are one click away.

Contact Us

We are happy to answer your questions, suggestions and requests. So that you can find the right contact person as quickly as possible, we offer you various options for getting in touch with us.

Headquarters

  • Mürwiker Strasse 59, 24943 Flensburg
  • Phone: (0049)46158970235
  • Email: info@trientec.com

Trientec Greece

  • 81 Gounari Str. 15125 , Marousi
  • Phone: (0030) 6940529356
  • Email: info@trientec.com

Meeting & Showroom Office

  • Mürwiker Strasse 59, 24943 Flensburg
  • Phone: (0049)46158970235
  • Email: showroom@trientec.com

Monday - Friday 09:00 - 17:00

Service Office

  • Schleswigerstr. 1 24941 Flensburg
  • Phone: (0049)46158970235
  • Email: installation@trientec.com

Monday - Friday 09:00 - 17:00

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

We make every effort to ensure our product images accurately represent the items you'll receive. However, slight variations in color, texture, or minor details might occur due to factors such as:
Photography: Lighting, angles, and minor editing can influence how a product appears online compared to reality.
Despite these potential variations, we are confident you'll be satisfied with your purchase. We offer a detailed product description and high-quality photos from various angles to give you the best possible representation.

If you have any concerns, please don't hesitate to contact our customer service team for further clarification.

How can I return an item?

You can return an item following our Return Policy outlined in our Terms and Conditions. To ensure a smooth return process, here's what you need to do:
Review our Return Policy: Carefully read the Terms and Conditions section on returns, which details eligible items, timelines, and other restrictions.
Remember: Keep the tracking information for your records until you receive confirmation of the processed return and any applicable refund or exchange. If you have further questions or need clarification on any step, don't hesitate to reach out to our customer service team. They'll be happy to assist you further.

Will you restock items indicated as “out of stock?”

While we strive to maintain accurate inventory levels, some items might occasionally be out of stock. Here are two ways to find out about potential restocking:
Contact our sales team: Our sales team can provide the most up-to-date information on restocking timelines and other options. You can reach them through [phone number], [email address].

Sign up for newsletter: Many online stores allow you to sign up for notifications when an out-of-stock item becomes available again. We appreciate your interest and apologize for any inconvenience
caused by the current stock availability.

Where can I ship my order?

Due to potential restrictions or variations in shipping options, we recommend  verifying availability for your specific destination at checkout.

CONTACT US FOR ANY QUESTIONS